SalesCoil

Privacy Notice

This privacy notice was last reviewed or revised on January 29, 2024.

We, SalesCoil, and its subsidiaries and affiliates (collectively, “SalesCoil,” “us,” or “we”) understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data. You understand that SalesCoil is a brand and not a registered company. SalesCoil is a brand owned and managed by Alexander Flø Bjerkvik. Alexander lives in Norway, where its common for entrepreneurs to register a corporation after business activities reach a certain scale. Before that, you do business with a person.

This privacy notice describes how we handle and protect your personal data (the “Privacy Notice”) when we collect it through SalesCoil’s websites, applications, and digital assets (collectively, our “Sites”) and through our externally facing business activities, such as service offerings, events, surveys, and communications, when we interact with you and collect data from you for use by and on behalf of SalesCoil (i.e., when SalesCoil is acting as a data controller or similar term under applicable privacy law).

If you are an employee of a SalesCoil client or a SalesCoil service provider, we may receive your personal data from your employer. Our use of your personal data is governed by our agreement with your employer.

If you are a California resident, please see our specific privacy information for you below.

You are not required to share your personal data with us, but failing to do so may result in SalesCoil being unable to properly provide you with our full range of services or a good user experience with our solutions, websites services or newsletters.

Please see our terms of use for more information about other terms and policies applicable to the use of our Sites.

Contents

  1. Data controller
  2. How do we collect your personal data?
  3. Why and how are we using your personal data?
  4. What do we not do when we collect and process your personal data?
  5. Who has access to your personal data? Data recipients and international data transfers.
  6. Security
  7. How long do we keep your personal data?
  8. Data collection from children
  9. What are your data protection rights, and how can you exercise them?

9.1. Your data protection rights.

9.2. How do you exercise your data protection rights?

9.3. How to unsubscribe to SalesCoil newsletters and alerts?

  1. Data controller

When SalesCoil collects and processes your personal data in accordance with this Privacy Notice, we do so as authorized under applicable data privacy laws, whether as data controller or joint controller (similar terms may be used under applicable law), which means that we determine and are responsible for how your personal data is collected, used, protected, disclosed, and disposed of.

  1. How do we collect your personal data?

SalesCoil collects personal data in the course of our business activities directly from you and from third parties:

  • SalesCoil collects personal data about you in the course of our routine business activities:
    • When you interact with our Sites, including when you manage your cookie preferences, as described in our Cookie Notice
    • When you create or log into a user profile in our Sites;
    • When you register to receive SalesCoil newsletters and alerts and when you interact with those newsletters and alerts;
    • When you sign up for and participate in SalesCoil conferences and events;
    • When you participate in public content posting areas, such as bulletin boards, discussion forums, and SalesCoil social media sites;
    • When you participate in a survey, panel discussion, or individual discussion conducted by SalesCoil; or
    • When you interact with SalesCoil or its employees on its Sites, by email, or telephone, to ask a question, request information, or otherwise seek a response from SalesCoil.
  • SalesCoil may also receive personal data about you from third parties, including service providers and data vendors in the course of our business activities. When we collect personal information from third parties, the data consists primarily of publicly available personal information compiled from business websites, public-facing social media platforms, and other widely used public sources. We also acquire deidentified datasets from certain service providers that we maintain in deidentified form. In each instance, we do our best to confirm that the third party has lawfully collected the data from appropriate sources and is authorized to share the data with SalesCoil for the uses intended by SalesCoil in accordance with section three below.

Sensitive personal data – We may also collect sensitive personal data directly from you, for instance when you respond to a survey or panel discussion conducted by SalesCoil and provide us with demographic or other personal data or when you provide information to permit us to accommodate your specific request at a conference or event. We use sensitive personal data only with your consent unless another legal basis exists (e.g., public health requirements). When we collect and use sensitive personal data for research, data analysis, and statistical purposes, we use it to produce reports and publications based on deidentified datasets.

We may combine personal data that we receive directly from you with personal data that we receive from third parties, to the extent that all such collection and use of personal data and sensitive personal data is consistent with this Privacy Notice and with the purposes and data access as described in section three below.

  1. Why and how are we using your personal data?

SalesCoil uses your personal data for different purposes and may combine data from multiple sources to accomplish those purposes. The table below summarizes the purposes for which we process your personal data, the categories of personal data that we use for each purpose, and the legal grounds on which each data processing activity is based, along with who has access to the personal data.

Managing our business relationship with you

Purpose: As an employee of a SalesCoil client, you receive information regarding our services and solutions, including proposals, invoices, etc.

Categories of personal data: Name, pronouns, email, location, professional or employment related information like job title, position, or employer

Legal basis for use: Legitimate interest for the provision of services

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

SalesCoil.com account

Purpose: If you create an account in SalesCoil.com, you receive access to newsletters, alerts, unlimited articles download and personalized content in our application.

Categories of personal data: User ID, password; name, pronouns

Legal basis for use: Your consent, when creating a user profile

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Newsletters and alerts

Purpose: If you register for SalesCoil newsletters and alerts, you receive business, management, or industry-specific information.

Categories of personal data: User ID, pronouns, name and email address, phone number

Legal basis for use: Legitimate interest for the provision of our services

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Conferences and events

Purpose: Sign up for and process your requests to participate in conferences and events, including webcasts.

Categories of personal data: Name, pronouns, email, location, professional or employment-related information like job title, position, employer, dietary information, or health-related information to accommodate for any special requirements, including disabilities, or authorizations for audio and video material if we are taking pictures or videos

Legal basis for use: Legitimate interest to provision you access to our conferences and events and based on your consent, where legally required, when signing up for conferences and events with regards to participating in audio or video, webcasts or other media events

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Public user posts and surveys

Purpose: Participate in public user posting areas, including bulletin boards and discussion forums, and participate in surveys for research or other business-related purposes. For each survey, we provide you with specific information concerning which personal data is collected and how the processing activity is carried out.

Categories of personal data: Your personal preferences and information you provide about you, comments, statements, or posts

Legal basis for use: Your consent provided when posting in such forums and participating in surveys

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Benchmarking and analytics

Purpose: Conduct benchmark and data analytics activities, such as analysis of recruiting practices across an industry, detecting fraud patterns in connection with financial transactions, and consumer traffic in retail environments.

Categories of personal data: Specific business information related to you, location, behavioral data, etc.

Legal basis for use: Our legitimate interest in doing research and analytics activities as part of our business and, when needed, your consent to SalesCoil or the third parties that provide us with the information

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Maintain and provide SalesCoil’s services

Purpose: Provide our services or products to our clients, including benchmarking products.

Categories of personal data: Access data, email, and your name for communication with you, preferences on website or app use, etc.

Legal basis for use: Legitimate interest in promoting and protecting SalesCoil, provision of our services and building and maintaining relationships

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Legal compliance and legal actions

Purpose: Comply with all applicable regulations, exercise legal actions and legal defense at courts, prevent fraud, and enforce SalesCoil’s agreements, this Privacy Notice, the Cookie Notice, and our terms of use, as well as complying with corporate reporting obligations.

Categories of personal data: Data will depend upon specific legal requirement.

Legal basis for use: Compliance with all applicable laws and regulations

Data access: SalesCoil subsidiaries and affiliates and third-party service providers as disclosed in section five of this Privacy Notice.

Applications security and data analytics.

Purpose: Collect data from your use of our applications, websites, and services to analyze user activity, fix errors, monitor usage, and improve the security and performance of our websites, service, & mobile applications. For example, we receive reports on some of our mobile applications’ aggregate usage and browsing patterns. SalesCoil also receives reports on errors occurring within mobile applications.

Categories of personal data: Aggregated data on browsing patterns and mobile app usage, including information about the type of device used, articles accessed, and other events occurring within our apps.

Legal basis for use: Legitimate interest to improve functionality and ensure security of users’ data and our business

Data access: SalesCoil may use third-party service providers as disclosed in section five below

Aggregation, anonymization, and deidentification of your data

Purpose: Aggregate, deidentify, or anonymize your personal data so that, depending on and in compliance with applicable law, your data is no longer considered as personal data. We may use such data for the provision of our services, including research or statistical analysis, and may share such data with our clients or other business parties

Categories of personal data: Personal data, personal data, including as identified for other purposes in this chart.

Legal basis for use: Legitimate interest for the provision of our services and to protect your privacy

Data access: See section four below. SalesCoil maintains deidentified personal data in deidentified form and does not use or permit others to use deidentified data in any way that would identify or reidentify individuals in the data set.

Marketing communications

Purpose: Based on your preferences and opt in when you sign up for newsletters, events, and similar activities, we may send you newsfeeds or updates about SalesCoil in relation to your interests. You can opt out of those communications at any time.

Categories of personal data: Name, email address, title, company

Legal basis for use: Your consent when signing up for newsletters, events, and similar activities

Data access: SalesCoil subsidiaries and affiliates and third-party service providers, as disclosed in section five of this Privacy Notice.

Whenever the legal ground is our legitimate interest, SalesCoil only processes your personal data after assessing the adequacy, proportionality, and legitimacy of the data-processing activity.

If consent as a legal basis for processing has been relied upon and you have withdrawn it, we may not be able to properly provide you with our full range of services and a good user experience.

SalesCoil does not use automated decision making to make decisions that have legal impact on you or that significantly affect your rights and liberties. All automated processing activities are conducted with appropriate human supervision and review.

SalesCoil’s use of cookies and other tracking technologies. SalesCoil may use first- and third-party cookies and other tracking technologies, including web beacons, to manage our Sites and services, and to collect analytics about how you use them. SalesCoil may collect information about whether you open or click any links in the knowledge, research, or event communications that we send you. You have options regarding our use of cookies and other tracking technologies. Please refer to our Cookie Notice for more details and to manage your choices.

In addition, we use tools and applications that reduce security threats and reduce the risk of access by bots and automated devices, but we do not use those tools and applications for non-security purposes.

  1. What do we not do when we collect and process your personal data?

We do not acquire, use, or allow others to use deidentified data with the intent of identifying or reidentifying individuals. When we receive deidentified data or transform personal data that we have collected into deidentified data, we make the following commitments:

  • SalesCoil will maintain deidentified data in deidentified form.
  • Except to the extent necessary to confirm that personal data has been transformed into deidentified data, SalesCoil will not attempt to identify or reidentify specific individuals within a deidentified dataset or otherwise use deidentified data to attempt to associate specific individuals with individual characteristics and will not permit any entity or individual acting on SalesCoil’s behalf to do so.
  • To the extent, if any, that SalesCoil provides access to or otherwise discloses a deidentified dataset to a non-SalesCoil recipient, for example, a service provider or a client, it will require each such recipient to agree to maintain the deidentified data in its deidentified form and not attempt, or permit others to attempt, to identify or reidentify specific individuals within the deidentified dataset or otherwise use deidentified data to attempt to associate specific individuals with individual characteristics.

California residents: We do not share or sell your personal data as those terms are defined in California Civil Code § 1798.140.

  1. Who has access to your personal data? Data recipients and international data transfers

Personal data collected in the course of SalesCoil business activities may be transferred and made available to SalesCoil entities, service providers, and third parties as necessary to accomplish the specific business purposes for which the personal data were collected and to support our interactions with you, and otherwise as required to comply with applicable law. The SalesCoil entity that collects your personal data may provide access to and transfer your data to the following categories of data recipients, for the business purposes described in section three, above:

  • To SalesCoil’s subsidiaries and affiliates and personnel across our global organization;
  • To SalesCoil’s service providers and personnel;
  • To SalesCoil’s legal and professional advisors;
  • To third parties in the following circumstances;
    • If we are required to do so by law or legal process;
    • To law enforcement authorities or other government officials pursuant to lawful request;
    • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
    • If disclosure is necessary to protect the vital interests of a person;
    • To enforce our terms of use
    • To protect our property, services, and legal rights;
    • To prevent fraud against SalesCoil, our subsidiaries, affiliates and/or business partners;
    • To aid in SalesCoil’s investigation of an actual or suspected security incident, such as a breach involving confidential information or personal information or a violation of SalesCoil policy;
    • To support auditing, compliance, and corporate governance functions;
    • To comply with any and all applicable laws.
  • To a successor or different business entity in the event of a reorganization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

To protect personal data that is transferred internationally, SalesCoil complies with all applicable data transfer laws, including incorporating required data transfer terms into our agreements with SalesCoil affiliates, subsidiaries, service providers, and third parties.

  1. Security

SalesCoil protects and safeguards your personal data globally, in accordance with applicable law, our privacy and data security policies, and this Privacy Notice. We use generally accepted standards of technical and operational security to protect your personal data against accidental or unlawful loss, misuse, alteration, or destruction, in consideration of the risks associated with the personal data and its processing, and we require the same level of protection and safeguarding from our subsidiaries and affiliates, our service providers, and third parties. Only authorized personnel of SalesCoil and of our service providers are permitted to access personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, SalesCoil cannot guarantee that unauthorized persons will not obtain access to your personal data.

  1. How long do we keep your personal data?

SalesCoil keeps your personal data only as long as necessary to accomplish the business purposes for which it was collected to meet our legal or contractual obligations and in compliance with SalesCoil’s data-retention policy. We will securely delete your personal data promptly after the purposes described above cease to apply in accordance with the prevailing market practice for such destruction.

If you request that we delete your personal data, SalesCoil will comply with applicable law and will make reasonable attempts to delete all instances of the personal data, subject to our right to keep a copy of such data for the purposes mentioned above. For requests for access, corrections, or deletion, especially where the processing is based on your consent, please refer to section nine of this Privacy Notice.

  1. Data collection from children

SalesCoil does not intentionally use its Sites and business content to collect or maintain personal data from individuals under the age of 16. To the extent that any of our non-site business activities may involve collecting or maintaining personal data from or about individuals under the age of 16, we would do so only with the required legal consent from the parent, guardian, or individual and in accordance with applicable law.

  1. What are your data protection rights, and how can you exercise them?

9.1. Your data protection rights.

Subject to applicable law, including exceptions, you have the following rights with regard to the personal data that we collect about you:

  • Right to request information about the personal data that we hold about you, including information about how we use your personal data, who has access to it, and the terms under which third parties have access to your personal data;
  • Right to request a copy of the personal data that we hold about you;
  • Right to request portability of your data to permit you to provide a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit that personal data to another controller;
  • Right to request that we correct or otherwise amend your personal data if it is not correct or otherwise not complete, timely, and accurate for the purposes for which we are using it;
  • Right to request deletion of your personal data;
  • Right to request that we cease processing or restrict or limit the processing of your personal data;
  • Right to withdraw your consent to our processing of your personal data where the basis of our processing is your consent;
  • Right to not be discriminated against for exercising your individual rights regarding your personal data;
  • Right to request review by SalesCoil’s Global Protection Officer and, if applicable, SalesCoil’s data protection officer for your jurisdiction, of our response to your request to exercise your individual data protection rights;
  • Right to seek additional legal remedies regarding our response to your request to exercise your individual data-protection rights, depending upon your jurisdiction, by lodging a complaint with your data-protection authority or initiating a legal proceeding;

9.2. How do you exercise your data protection rights?

You can contact the Data Protection Officer for your jurisdiction at salescoil@protonmail.com.

If you would like to exercise your data protection rights regarding your personal data, you can do so by:

Upon receipt of your request to exercise your data-protection rights, we will acknowledge receipt within the time period required by applicable law and provide you with information about the next steps in the process and the timing. To help protect your privacy and security, we may take reasonable steps to verify your identity before acting on certain data protection rights, in accordance with applicable law. If you are using an authorized agent to exercise your data protection rights and that agent does not provide a power of attorney with the initial request, we may request further evidence of the agent’s right to act on your behalf, including valid written authorization or contacting you to verify the request.

Please note that applicable laws include exceptions to assertions of data protection rights that may prevent us from providing access to your personal data or otherwise fully complying with your request. If we believe exceptions apply, we will respond to your request to the extent we are able to do so, and we will provide an explanation of the basis for not complying wholly or partially with your request.

9.3. How to unsubscribe to SalesCoil newsletters and alerts?

If you receive SalesCoil newsletter or alerts, or if you receive invitations to surveys or events from SalesCoil and if you would prefer not to receive future email communications from us, you may unsubscribe by:

  • Clicking on the link in an email you have received from us.
  • If you have an account on SalesCoil.com, editing the communications preferences in your account;
  • Emailing us at salescoil@protonmail.com

Cookie Policy

Cookie Policy

Effective date: January 1, 2020

SalesCoil and its subsidiaries and affiliates (collectively, “SalesCoil”, “us” or “we”) understand that your privacy is important to you and are committed to being transparent about the technologies it uses. This Cookie Policy explains how and why cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) may be stored on and accessed from your device when you use or visit any website or app that posts a link to this Policy (collectively, “the Sites”). This Cookie Policy should be read together with our Privacy Policy and our Terms of use.

What are Cookies and Other Tracking Technologies?

A cookie is a small text file that can be stored on and accessed from your device when you visit one of our Sites, to the extent you agree. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Sites. This allows our Sites to recognize your device from those of other users of the Sites. The information provided below about cookies also applies to these other tracking technologies. You can find more information at www.allaboutcookies.org and www.youronlinechoices.eu.

How do our Sites use Cookies and Other Tracking Technologies?

SalesCoil uses Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, and to track your use of our Sites. We also use Cookies and Other Tracking Technologies to control access to certain content on our Sites, protect the Sites, and to process any requests that you make of us.

To administer our Sites and for research purposes, SalesCoil also has contracted with third party service providers to track and analyze statistical usage and volume information from our Site users. These third party service providers use persistent Cookies to help us to improve the user experience, manage our Site content, and analyze how users navigate and utilize the Sites.

First and Third Party Cookies

“First party Cookies” are cookies that belong to SalesCoil and that SalesCoil places on your device. “Third party Cookies” are cookies that another party places on your device through our Site. SalesCoil may contract with third party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third party service providers may place Cookies on the devices of these users.

For more information on how these companies collect and use information on our behalf, please refer to their privacy policies as indicated below.

Depending on the Site, we use the following types of cookies:

Persistent Cookies. We use persistent Cookies to improve your experience of using the Sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the Sites.

Session Cookies. Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.

You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you direct your browser to our Sites.

The data collected by the Sites and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfill the purposes mentioned above. In any event, such information will not be kept for longer than one year.

Our Cookies are used for the following purposes:

Cookie Type

Purpose

Strictly Necessary/ Technical

These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged into that account to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.

Analytical/ Performance

These Cookies are used by us or third party service providers to analyze how the Sites are used and how they are performing. For example, these Cookies track what pages are most frequently visited, and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Adobe Analytics cookies.

Functionality

These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to “remember” you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.

Third Party Advertising

These Cookies collect information about your activities on these and other sites to provide you targeted advertising. We may also allow our third party service providers to use Cookies on the Sites for the same purposes identified above, including collecting information about your online activities over time and across different websites. The third party service providers that generate these Cookies, such as AdobeLinkedInTwitter and Facebook, have their own privacy policies, and may use their Cookies to target advertising to you on other websites, based on your visit to our Sites.



How do I refuse or withdraw my consent to the use of Cookies?

If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’ / ‘tool’ or ‘edit’ section or see www.allaboutcookies.org . Please note that if you use your browser settings to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.

If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.

For more information on the development of user-profiles and the use of targeting/advertising Cookies, please see www.youronlinechoices.eu if you are located in Europe or www.aboutads.info/choices if in the United States.

How do we use Other Tracking Technologies in our communications?

SalesCoil may collect information about whether you open or click any links in the knowledge, research or event communications that we send to you through web beacons.

A web beacon is a graphic image, which is placed on a website or in an email that alone or in conjunction with cookies compile information about your usage of or your interaction with a SalesCoil website or email. For example, we may add web beacons to the knowledge, research or event communications that we send to you to determine whether you have opened our email or clicked a link. The analysis gathered helps us improve the effectiveness of content and format of our websites and email communications.

How do I refuse or withdraw my consent to the use of Web Beacons?

You may avoid web beacons by configuring your email reader program to disable the functionality that enables remote images to load and by refraining from clicking on any links in email messages.

Contact us

If you have any other questions about our Cookie Policy, please contact us at:

 

salescoil@protonmail.com